SINGAPORE, 7 December 2020: Princess Cruises has confirmed that once the resumption of services is approved in 2021, the global fleet will feature the MedallionClass Experience, offering a number of new features that leverage touchless technologies and significantly enhance and personalise the guest experience, as well as support new health protocols.

The line of smart ships is expanding as ship transformation
has continued during the pause. Coral Princess, Diamond Princess, Emerald
Princess, Grand Princess, Island Princess, Majestic Princess, and Sapphire
Princess will return as MedallionClass ships along with the new Enchanted

Other MedallionClass ships include Caribbean Princess, Crown
Princess, Regal Princess, Royal Princess and Sky Princess.

The cruise line’s OceanMedallionTM wearable device replaces
the traditional cruise card and pairs with embedded IoT (“Internet of
things”) -driven innovative technology to significantly expand touch-free
options and personalisation on board Princess MedallionClassTM ships including:

  • touchless embarkation and disembarkation
  • keyless stateroom entry
  • completely contactless commerce
  • simplified safety training
  • on-demand food, beverages and retail items delivered anywhere on board
  • guest service requests via mobile device chat
  • location-based gaming and wagering
  • entertainment content via smart devices

Princess MedallionClass ships also offer the best Wi-Fi at
sea, MedallionNet, so guests can stay connected to the things and people they
love and share vacation memories with ease. MedallionNet offers unprecedented
connectivity that’s fast, unlimited and affordable, so guests can stream
favourite movies, shows, games and music; connect to favourite social media
sites; and video chat from anywhere on the ship.

“Innovation is allowing us to pair guidance from public
health experts with the unparalleled touch-free capabilities of the
OceanMedallion honouring our commitment to health and safety while continuing
to reinvent and simplify the experience altogether,” said Princess Cruises
president Jan Swartz. “During this down-time, we’ve worked behind the
scenes to re-engineer our operation to give guests maximum control of their
cruise vacation, as well as to activate the Princess MedallionClass Experience
on all of our ships.”

A noted breakthrough in the vacation industry, the
OceanMedallion connects guests and crew to an experiential “IoT”
platform through a network of sensors and readers that help recognise
individuals in locations throughout the ship, facilitating extraordinary
touchless capabilities that include highly-personalised service and interactive
entertainment, while also reducing contact between guests and crew on board and
in ports.

“The same technology we’ve used to simplify and
personalise the guest experience on our Princess MedallionClass ships for the
past three years is now being further leveraged to safeguard our guests and
crew as well,” said Carnival Corporation chief experience and innovation
officer John Padgett. “That means that the smartest ships at sea are now
enabling intelligence-driven safety processes via the OceanMedallion.”

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