DUBAI, UAE, 20 January 2020: Emirates has become one of the first airlines to trial the IATA Travel Pass – a mobile app to help passengers easily and securely manage their travel in line with any government requirements for Covid-19 testing or vaccine information.
IATA Travel Pass enables Emirates passengers to create a
‘digital passport’ to verify their pre-travel test or vaccination meets the
requirements of the destination. They will also be able to share the test and
vaccination certificates with authorities and airlines to facilitate travel.
The new app will also enable travellers to manage all travel documentation
digitally and seamlessly throughout the travel experience.
Prior to a full roll-out, Emirates will implement phase 1 in
Dubai for the validation of Covid-19 PCR tests before departure. In this
initial phase, expected to begin in April, Emirates customers travelling from
Dubai will be able to share their Covid-19 test status directly with the
airline even before reaching the airport through the app, which will then
auto-populate the details on the check-in system.
operating officer Adel Al Redha said: “While international travel remains
as safe as ever, there are new protocols and travel requirements with the
current global pandemic. We have worked with IATA on this innovative solution
to simplify and digitally transmit the information that is required by
countries and governments into our airline systems, in a secure and efficient
manner. We are proud to be one of the first airlines in the world to pilot this
initiative, which will provide an enhanced customer experience and conveniently
facilitate our customers’ travel needs.”
Within the IATA Travel Pass app, the integrated registry of
travel requirements will also enable passengers to find accurate information on
travel and entry requirements for all destinations regardless of where they are
travelling from. It will also include a registry of testing and eventually
vaccination centres – making it more convenient for passengers to find testing
centres and labs at their departure location which meet the standards for
testing and vaccination requirements of their destination.
The platform will also enable authorized labs and test
centres to send test results or vaccination certificates to passengers
securely. The global registry, managed by IATA, will manage and allow the
secure flow of necessary information amongst all stakeholders and to provide a
seamless passenger experience.
Emirates is committed to providing a seamless customer
experience at all touchpoints. In the last few months, it has introduced a
smart contactless journey with an integrated biometric path and other services
including self-check-in and bag drop kiosks at Dubai International airport for
a smoother airport experience.