SINGAPORE, 31 July 2020: Emirates rolled out a new online
gateway to serve its travel trade partners around the world this week to
deliver critical information and support.
The Emirates Partners Portal is a one-stop-shop for travel
industry partners to quickly and securely access the full range of information
on Emirates’ latest products, services and policies, and obtain technical
The portal also offers a range of functions including
self-service tools and support, and in-built automation of business processes,
all aimed at delivering efficiency for travel partners, as well as providing
transparency and clarity on the status of transactions.
Emirates’ chief commercial officer Adnan Kazim said:
“We are delighted to launch our game-changing Emirates Partners Portal to
better serve and engage with our travel partners around the world. This is a
bespoke platform which is unique in the industry, and it allows us to offer a
truly personalised experience based on our partners’ profiles and needs. We invested
in listening to our agents and partners, and then we built the Emirates Partner
Portal to address their needs whether for information, training or technical
support. We are grateful for our partnership with trade communities around the
world and are excited to engage and support them through this new
The portal has been built on the latest technology, on
NDC/IATA standards, that will provide access to Emirates’ rich content, in
addition to critical operational updates around the clock seven days a week,
and other core Emirates platforms such as Dubai Experience. The technology
delivers an agile and strong foundation for seamless enhancements and future
developments, enabling our Commercial teams to provide the latest
market-centric information, in multiple languages, specifically tailored for
our trade partners. Registration and enrolment are quick and secure and linked
to each agent’s Emirates registered identification.
For more information, travel agents can visit the portal https://www.emirates.partners.