SINGAPORE, 12 November 2021: Emirates and Garuda Indonesia
have signed a Memorandum of Understanding (MoU) to establish a codeshare
partnership between both airlines.
The new partnership allows Emirates’ passengers in the
Americas, Middle East, Africa and Europe to connect with flag Garuda Indonesia
flights using a single itinerary and ticket. The two airlines will also explore
opportunities to cooperate on their respective frequent flyer programmes to
enable customers of both airlines to earn and redeem loyalty points for reward
tickets, upgrades and other exclusive benefits.
Subject to required regulatory approvals, the codeshare
agreement is should be effective as of January 2022, with customer benefits to
include seamless booking, ticketing, one baggage policy and check-through to
the final destination in addition to travel benefits across 18 routes on both
Emirates chief commercial officer, Adnan Kazim said:
“Indonesia is an important market for Emirates, and through the expanded,
combined network of both airlines, we are able to offer our customers a more
seamless experience through check-in, bag check and boarding on every leg of
their journey, all with a single ticket.”
Garuda Indonesia CEO and president Irfan Setiaputra noted
that the partnership would give Emirates’ passengers seamless access to top
travel destinations in Indonesia connected by Garuda’s domestic network.
Outbound Garuda passengers will also benefit from access to a wider range of
destinations served by Emirates.
Under the codeshare agreement, Emirates customers will be
able to connect to and from Denpasar (DPS), Surabaya (SUB), Makassar (UPG),
Balikpapan (BPN), Manado (MDC), Medan (MES), Padang (PDG) and Solo (SOC)
airports on flights operated by Garuda Indonesia from Jakarta (CGK), to Dubai
and beyond with a single ticket. Additionally, routes directly connecting
Denpasar (DPS) with Surabaya (SUB) and Makassar (UPG), will be available for
passengers’ convenience. Tickets can be purchased online on Emirates’ website
or through Emirates’ local sales offices and travel agents for travel starting
from 2 January 2022.
Garuda Indonesia will also add their marketing code to
flights on eight routes operated by Emirates, including between Dubai and Jakarta
(CGK), Denpasar (DPS), Bahrain (BAH), Moscow (DME), Johannesburg (JNB), Cairo
(CAI) London (LHR) and Manchester (MAN).
Emirates currently has codeshare cooperation agreements in
place with 21 airline partners and two rail companies worldwide. Additionally,
Emirates also has interline cooperation agreements with over 115 airlines and