DUBAI, UAE, 22 February 2021: Emirates will offer exclusive rich content and services for travel agent partners on its NDC-enabled direct connect platform, Emirates Gateway, starting from 01 July 2021.

A surcharge on all bookings made via Global Distribution
Systems (GDS) will also kick in on the same day.

This follows the launch of Emirates Gateway in October last
year and marks a milestone in Emirates’ plans to cater for a dynamic
marketplace by providing trade partners with a choice of connection options and
differentiated products and benefits across channels.

Emirates’ Chief Commercial Officer Adnan Kazimsaid:
“Our goal is to empower our trade partners to deliver even better customer
experiences, and we are pleased to introduce the next batch of new exclusive
features and benefits for them on Emirates Gateway, which was launched to
address the limitations of current legacy systems and provide a wide range of
additional content and options for agents.

“We are heartened by the support and positive feedback
that we’ve received from our trade and GDS partners to date. Emirates firmly
believes in healthy, long-term relationships with all players in the travel
eco-system, and we will continue to work hard to nurture the relationships that
we’ve built through the years by providing great value and service.”

Agencies not signed up to the Emirates Gateway can continue
to access Emirates’ EDIFACT – legacy content through the airline’s GDS partners
Amadeus, Travelport, Travelsky, Infini and Sirena. However, to mitigate the
higher cost Emirates incurs through GDS distribution, from 01 July 2021,
bookings made via GDS will incur a distribution surcharge ranging between USD
14 and 25 per ticket depending on sector length.

Emirates is working closely with interested trade partners to bring them on board the Emirates Gateway, which provides access to the widest range of Emirates fare products, including exclusive content not available in the indirect channels, and where bookings will not incur a Distribution Surcharge.

From 01 July 2021, the following NDC content will be available to agents via Emirates Gateway:

  • Access to differentiated ticket pricing such as dedicated promotional fares and pre-sales
  • Ability to sell excess baggage, enabling enhanced customer experience
  • Access to rich content
  • Differentiated pricing for select ancillary services
  • Faster access to new ancillary products

Gateway content can be accessed through three flexible access solutions:

  • Emirates
    Booking Portal
    a user-friendly web booking portal available in 16 languages, connected
    directly to Emirates’ reservation systems that simplifies the booking,
    ticketing and post-ticketing servicing of Emirates orders
  • Emirates
    Gateway Direct:

    which provides access to Emirates content through IATA standard NDC APIs,
    allowing our trade partners to build applications that meet their needs
  • Emirates
    Gateway Sync:

    a facilitated link to Emirates products and services provided by
    industry-leading, IATA registered, Emirates certified technology partners

Travel agents
interested in Emirates Gateway can get more information from the Emirates
Partners Portal ( or contact the Emirates sales team.