DUBAI, UAE, 1 December 2020: Emirates has been named as the
World’s Leading Airline in three major categories at the World Travel Awards
2020: World’s Leading Economy Class, Airline Rewards Programme and Airline
Lounge – Business Class.
Earlier this month, Emirates also took home four regional
World Travel Awards for the Middle East’s Leading Airline Brand; Middle East’s
Leading Airline Lounge – Business Class; Middle East’s Leading Airline Rewards
Programme and Middle East’s Leading Airline Website.
The airline took top rankings across both the global and
regional categories based on a record voter turnout from tourism consumers, a
testament to its ongoing efforts and focused approach to continually enhance
the customer experience in spite of challenges posed by the global pandemic.
The latest honours come hot off the heels of a flurry of
other award wins over the last few weeks, including four wins at the Business
Traveller Middle East Awards, the Best Airline for 2020 at The Sun Travel
Awards, Best Long-Haul Airline at The Times and The Sunday Times Travel Awards,
in addition to being rated as the safest airline in the world for its response
to the Covid-19 pandemic according to the Safe Travel Barometer.
In early November, Emirates’ onboard dining experience returned
while to further safeguard customer health and wellbeing; Emirates has put in
numerous safety measures across every customer touchpoint. They include the
distribution of complimentary hygiene kits containing masks, gloves, hand
sanitiser and antibacterial wipes to all customers.
The annual World Travel Awards is a prestigious event that
acknowledges, rewards and celebrates organisations within the travel, tourism
and hospitality sectors, and is recognised as a hallmark of industry
excellence. Winners were announced at a Grand Final event in Moscow, Russia at