LONG BEACH, California, 7 December 2021: For the first time in nearly two years, airlines worldwide regrouped for the APEX Official Airline Ratings awards.

The 2022 APEX Official Airline Ratings
recognise airlines in four distinct categories: Global; major; regional and
low-cost airlines.

The APEX Official Airline Ratings are based
on neutral, third-party passenger feedback and insights gathered through APEX’s
partnership with TripIt from Concur, a highly-rated travel-organising app. For
the 2022 Awards, nearly 1 million flights were rated by passengers across more
than 600 airlines from around the world using a five-star scale.

Other awards given out during the APEX/IFSA
Awards Ceremony included the Passenger Choice Awards, World Class, APEX/IFSA
Awards, and Health & Safety.

Individuals were also recognised, such as
Turkish Airlines’ chairman of the board of directors, İlker Aycı, who received
the APEX CEO Lifetime Achievement, and SpiceJet Limited took home the APEX
Newcomer Award.

FOUR AND FIVE STAR RECIPIENTS OF THE 2022 OFFICIAL AIRLINE RATINGS (All Listed in Alphabetical Order)

FIVE-STAR GLOBAL

  • Aeroflot Russian Airlines
  • Aeroméxico
  • Air Canada
  • American Airlines
  • China Airlines
  • Delta Air Lines
  • El Al
  • Emirates
  • Etihad Airways
  • EVA Air
  • Japan Airlines
  • KLM Royal Dutch Airlines
  • Korean Air
  • Lufthansa German Airlines
  • Qatar Airways
  • Saudia
  • Singapore Airlines
  • SWISS
  • Turkish Airlines
  • United Airlines
  • Virgin Atlantic
  • Xiamen Airlines

FIVE-STAR MAJOR

  • Air Astana
  • Air Tahiti Nui
  • Alaska Airlines
  • Avianca
  • Gulf Air
  • Hawaiian Airlines
  • JetBlue Airways
  • Middle East Airlines
  • Oman Air

FIVE-STAR REGIONAL

FOUR-STAR GLOBAL

  • Air China
  • Air France
  • British Airways
  • LATAM Airlines Group
  • Malaysia Airlines
  • SAS
  • TAP Portugal

FOUR-STAR MAJOR

  • Brussels Airlines
  • Caribbean Airlines
  • Fiji Airways
  • Philippine Airlines
  • Royal Brunei Airlines
  • SriLankan Airlines

FOUR-STAR REGIONAL

FOUR-STAR LOW-COST CARRIERS

  • Air Arabia
  • Allegiant Air
  • Eurowings
  • Frontier Airlines
  • GOL
  • Norwegian
  • Scoot
  • Southwest Airlines
  • Spirit Airlines
  • WestJet

About the Airline Passenger Experience Association (APEX)

As one of the world’s largest international airline associations, APEX has advanced the passenger experience with the backing of nearly every major airline and valued supplier over the past 42 years. In conjunction with the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience. (SOURCE: Globalnewswire)