SEPANG, Malaysia, 14 September 2021: AirAsia returns to the skies flying to Langkawi one of the most popular domestic leisure destinations starting 16 September.
Safe travel is made possible through contactless technology such as seamless self-check-in that allows for easy uploading and instant verification of health and vaccination documents via the airasia Super App, before heading to the airport. The measure will go a long way to reducing queues at airport counters. All flights will be served by a fully-vaccinated flight crew.
AirAsia recommends passengers check carefully for any travel
restrictions or special requirements for travel to Langkawi and other
destinations, including health documents. These requirements may change from
time to time.
AirAsia has made self-check-in mandatory to minimise
physical contact and overcrowding at the airport. You can easily do this via
the airasia Super App or the airasia.com website as early as 14 days before
your departure date. Passengers must upload any required vaccination or health
documents during the online check-in process for real-time verification.
Limited assisted check-in
Counter check-in service will only be available for guests
with reduced mobility, those travelling with an infant (under 24 months of
age), and young guests travelling alone. A counter check-in fee will apply to
guests not specified above.
Travellers must arrive at the airport four hours before
departure to allow for enough time for all the necessary processes to take
Passengers must wear a face mask before, during and after
the flight. The regular three-ply mask will do, or you may opt for
double-masking for better protection. Masks with an open valve are not
permitted onboard AirAsia flights.
Must use the app
Make full use of the airasia Super App. Download and install
on your smartphone. This is the only all-in-one app that you need for your
journey – from flight to hotel bookings, checking in, health document
verification, through to boarding with your e-Boarding Pass and inflight
Use contactless kiosks at the airport to print baggage tags
and self-drop your bags. If you have bags to check-in, remember to pre-book
your baggage online at the time of booking up to 4 hours before your flight to
enjoy the best savings. Once you have checked in online, simply scan the QR
code on your e-Boarding Pass at the check-in kiosk to print the baggage tags
and proceed to the self baggage drop counters to load your bags.
Contactless payment option
All AirAsia service counters at airports in Malaysia accept digital payment using e-wallet, online banking and credit/debit card transactions.