SEPANG, 24 November 2020: AirAsia has partnered with digital
transformation company GrayMatter to launch Scan2Fly, a technology that can
determine a passenger’s eligibility to fly before they arrive at the airport,
including real-time verification of relevant health documentation.
With Scan2Fly, passengers can scan and upload their medical
certificates during the online self-check-in process. This includes the
corresponding processing of any required documents to verify whether the
passenger is approved to fly by the various authorities and possesses a valid
Covid-19 Negative Certificate.
GrayMatter has already tested the app on AirAsia flights
from Malaysia’s KLIA2 Airport on services to Singapore and Surabaya in
At the same time, AirAsia announced other recent
enhancements in conjunction with Vision-Box, including automated bag drop
services, roving technology for temperature checks, and biometric facial
recognition technology FACES (Fast Airport Clearance Experience System) – the
airline’s contactless facial recognition passenger processing system.
AirAsia Group COO Javed Malik said: “Innovation has always
been in our DNA. Our digital transformation continues to gain momentum as we
work hard to make travel in this new world more secure, hygienic, contactless
and seamless than ever before by improving our digital capabilities which
reduce costs and further enhance the customer journey. As we pivot into a
one-stop travel and lifestyle platform, there are many more innovations in the
pipeline which we will announce in due course.”